A few quotes I really liked from this article were:
'It changes things into a conversation'
'A small percentage get involved, a large amount of people watch'
'The amount of content produced ABOUT your content should far outweigh the original content itself'
'Don't make assumptions about the audience. Don't underestimate how much they'll involve themselves'
View the full article here:
http://www.bbc.co.uk/academy/production/article/art20130702112135506
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